✨100% original and authentic product ✨
APLB - Propolis Resveratrol Ampoule
A revitalizing ampoule designed to protect and nourish the skin. Powered by Resveratrol for antioxidant support and Adenosine to help improve the appearance of fine lines. Enriched with Calendula Extract, Sunflower Extract, and Propolis to deliver moisture and leave your skin glowing and resilient.
Benefits:
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Protects against environmental stressors with Resveratrol
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Targets fine lines and boosts elasticity with Adenosine
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Deeply hydrates and soothes with botanical extracts
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Free of artificial fragrance, colorants, and preservatives
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Suitable for sensitive skin
How to Use:
Apply an appropriate amount evenly across the skin and gently pat for better absorption.
1. Ordering & Payments
Q: What payment methods do you accept?
A: We accept all major credit/debit cards (Visa, Mastercard, Amex, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay.
Q: Can I cancel or modify my order after placing it?
A: Orders are processed quickly to ensure fast shipping. If you need to cancel or change your order, please contact us at info@seoriradiance.com within 12 hours of placing your order.
Q: Do you offer discounts or promo codes?
A: Yes! Sign up for our newsletter to receive exclusive discounts, promotions, and early access to new products.
2. Shipping & Delivery
Q: Do you offer free shipping?
A: Yes! Shipping is included in the product price, so there are no extra shipping fees at checkout.
Q: How long does shipping take?
A: Our estimated shipping times are: Standard Shipping (US): 5-7 business days; Expedited Shipping (US): 2-3 business days; International Shipping: 7-14 business days.
Q: How do I track my order?
A: Once your order ships, you will receive a tracking number via email. You can track your package using the link provided.
Q: What should I do if my package is delayed or lost?
A: If your tracking number shows a delay or your package is lost, please contact info@seoriradiance.com, and we will assist you in filing a claim with the carrier.
3. Returns & Refunds
Q: What is your return policy?
A: We offer a 14-day money-back guarantee. If you are not satisfied with your order, please contact us at info@seoriradiance.com with clear photos of the product. A return is not required, and we will issue a 100% refund.
Q: Do you offer replacements instead of refunds?
A: No, at this time, we only offer refunds and do not provide replacements.
Q: How long does it take to process my refund?
A: Refunds are processed within 3-5 business days after approval. Funds will be returned to your original payment method.
4. Products & Ingredients
Q: Are your products cruelty-free?
A: Yes! We are committed to cruelty-free beauty and do not test on animals.
Q: Are your products suitable for sensitive skin?
A: Yes! Our formulas are gentle and designed for all skin types, including sensitive skin. If you have concerns, we recommend patch-testing before full use.
Q: How should I store my beauty products?
A: Store in a cool, dry place away from direct sunlight to maintain product freshness.
5. Contact & Support
Q: How can I contact customer service?
A: You can reach us at info@seoriradiance.com. We respond to all inquiries within 24-48 hours during business days.
Q: Do you collaborate with influencers or offer wholesale?
A: Yes! If you're interested in collaborations or wholesale, please email us at info@seoriradiance.com with the subject line 'Collaboration Inquiry' or 'Wholesale Inquiry'.
